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Blood Collections Staff Needed- We Train! Customer Service Skills Wanted (Waterl

Company: American Red Cross
Location: Waterloo
Posted on: July 13, 2019

Job Description:

Job Description Job Description: Use your customer service skills to excel at saving lives with a phlebotomy career at the American Red Cross. No experience needed! Join the Red Cross Biomed Team! If you're looking to gain new skills, help save lives and contribute to the mission of one of the nation's most respected humanitarian organizations, consider a career in biomedical services at the American Red Cross. As a Red Cross employee, you'll have opportunities to grow your career and be recognized and rewarded for your efforts. Most importantly, you'll work alongside dedicated individuals like yourself who live the values of our organization every day. Join us for a career that helps saves lives every day. The American Red Cross is proud to be one of the Top-Rated Workplaces: Best Non-Profits and Top-Rated Workplaces: Veterans based on rankings and reviews on Indeed. Job Description: As the front line of our blood collection services, you will be the face of the American Red Cross to our blood donors, making a personal connection with them and ensuring they have a top-notch donation experience. We're looking for compassionate people who can connect with others, pay careful attention to details, and support their team while working together to fulfill our mission. This role requires a highly flexible schedule and comes with competitive pay and benefits. No experience is necessary. We'll train and support you as you learn your new skills, with our full-time, intensive phlebotomy training program. All costs are covered, and you will be paid throughout the program. To learn more about being a phlebotomist, watch this short video: Responsibilities: - Balance production, donor care and quality requirements to meet daily blood collection goal - Take the time to personally connect with donors - listen to their stories and help them understand the value of their donation - Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused - Remain flexible to work a highly variable schedule and be willing to give 100% while you're there - Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again - Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist describe the general nature and level of work and are not an exhaustive list. Qualifications: - High school diploma or equivalent required - must be 18 years of age or older. - Customer service experience, effective verbal communication and public relations skills are required. - Flexibility to work long, irregular hours and frequent schedule changes is required. - Ability to load, drive and unload vehicles with or without reasonable accommodation. - A current, valid driver's license and good driving record is required. - Basic computer skills are desirable. - Medical assistant or phlebotomy training preferred but not required. - DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. - Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. - All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves loading/unloading of vehicles, pushing carts up to 250 lbs, setting up beds and handling many totes containing equipment and snacks for the donors.

Keywords: American Red Cross, Waterloo , Blood Collections Staff Needed- We Train! Customer Service Skills Wanted (Waterl, Accounting, Auditing , Waterloo, Iowa

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