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Secretary, Senior Companion Program

Company: Hawkeye Community College
Location: Waterloo
Posted on: December 2, 2019

Job Description:

DetailSecretary, Senior Companion ProgramVacancy Notice: 11/26/2019Application Deadline: 12/10/2019 By 4:00pm CSTPosition Type: ClassifiedREPORTS TO:

  • Program Manager, Senior Companion ProgramJOB SUMMARY:This position providers customer service and support to Senior Companions, clients and families, and community members. This position is responsible for providing excellent customer service, maintains customer confidence and protects operational integrity by keeping information confidential, and provides support for a variety of special projects, committees, functions, and activities.ESSENTIAL JOB FUNCTIONS:Important responsibilities and duties may include, but are not limited to, the following:
    • Assists and maintains supervisors appointment schedules by planning and scheduling meetings.
    • Gathers information and data for College, federal and state government records, reports, and surveys.
    • Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
    • Welcomes guests and customers by greeting them in person or on the telephone and by answering or directing inquiries.
    • Oversees correct distribution and disposition of notices, memoranda, directives, and related materials.
    • Assists in monitoring budgets and prepares purchase orders.
    • Coordinates refreshments and materials for activities and meetings include arranging room setup.
    • Performs other duties as assigned.POSITION SPECIFIC RESPONSIBILITIES:Important responsibilities and duties may include, but are not limited to, the following:
      • Coordinates and co-facilitates special events, Advisory Council meetings, orientation sessions and monthly in-service trainings for Senior Companions.
      • Provides office support to program manager, van drivers, Senior Companions, clients, and volunteer stations.
      • Maintains documentation of volunteer information including client placements and weekly schedules.
      • Tracks critical documents that are required for ongoing volunteer eligibility and are time-sensitive.
      • Accurately calculates time sheets which include service hours, meal reimbursement, and mileage reimbursement.
      • Enters all payroll information in an Excel spreadsheet and submits to the business office for processing.
      • Assists with recruitment of Senior Companions, communication with volunteer stations, and completes client referrals.
      • Arranges transportation for Senior Companions and prepares daily van route.
      • Order certificates and recognition items for Senior Companions who complete training and insure that they are distributed.QUALIFICATIONS:
        • High School Diploma or equivalent.
        • One year of office experience and/or equivalent combination of experience and training.
        • Minimum typing speed of 40 net words per minute.
        • Must be highly proficient using all Microsoft Office and/or Google programs.
        • Knowledge of recordkeeping principles and practices and ability to prepare records and reports.
        • Ability to work on multiple tasks and to work independently.
        • Aptitude to analyze and improve office procedures.
        • Ability to understand and follow complex oral and written directions.
        • Ability to work with and provide customer service for diverse populations (faculty, staff, students, and general public).
        • Project a positive professional image.
        • Administrative writing skills, reporting skills, scheduling, Microsoft Office skills, organization, time management, office equipment maintenance, travel logistics, and verbal communication skills.PREFERENCES:
          • Associates degree in business or related field.
          • Experience working with a non-profit or social service organization.
          • Experience working with diverse populations or adults with a variety of environmental barriers (low-income, disabilities, limited access to health care).EMPLOYMENT STATUS:Full time position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; and a choice of retirement programsIPERS (defined benefit) or TIAA (defined contribution).Application ProcedureBackground checks and driving records are considered in all hiring decisions.Veterans and persons with disabilities are encouraged to apply.If you are in need of any special accommodation in completing the application process, please email Human Resource Services.Application materials are required and must be received in the Human Resource Services office by the application deadline in order to be considered for the position.Apply OnlineHuman Resource ServicesHawkeye Center 101319-296-4492Jobs Line: 319-296-2329 ext.5000Email usIf you are in need of any special accommodation in completing the application process, please notify a member of Human Resource Services.Back to top

Keywords: Hawkeye Community College, Waterloo , Secretary, Senior Companion Program, Administration, Clerical , Waterloo, Iowa

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