Customer Service - Receivables Specialist

Location: Ankeny
Posted on: May 3, 2024

Job Description:

Title: Customer Service Representative - Receivables Specialist. Adecco is currently assisting a local client seeking an experienced Customer Service Representative - Receivables Specialist in Ankeny for a long-term temporary to hire job. Customer Service Representatives will interact with customers via telephone and email to provide information, process transactions, and reply to inquiries about outstanding invoices and payments due. This position will manage their assigned account portfolio and will be responsible for maintaining good relationships with those accounts. If you meet the qualifications listed below please Apply Now!

Responsibilities for a Customer Service Receivables Specialist include:

¿ Place outbound calls with varying degrees of questions or concerns regarding the customer¿s account.

¿ Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken

¿ Use computer system to track, gather information, and/or troubleshoot the items raised by the customer

¿ Achieve productivity standards and goals set by the company while maintaining high level of customer service

¿ Refer unresolved customer issues to designated department or supervisor for further investigation

Keywords: , Waterloo , Customer Service - Receivables Specialist, Administration, Clerical , Ankeny, Iowa