Field Service Technician
Posted on: June 18, 2022
A Field Service Technician (Service Engineer) contributes to the
success of Hartwig by keeping our customers' CNC machine tools
running at peak operating levels. The customers we serve are in a
variety of industries and rely on the Hartwig team to repair,
inspect and troubleshoot their equipment. This is a remote position
that will cover our Mid-Iowa Quad Cities service area so living in
this area is required.
Main responsibilities of this full-time role:
Conducting high quality, efficient and timely repair and
installation of CNC machines
Recommending modifications and improvements to machines, equipment
Training and instructing customers on service, repair and proper
Using software and electrical tools to find damaged work parts and
identifying permanent solutions to repair computer controlled
machines and accessories
Ability to complete necessary tasks in our service software and
timecard system on a daily basis
Travel to customer sites, usually within 3 hours from home, with
occasional overnight travel
Individuals who ideally fit this role have previous field service
experience and should meet the following qualifications:
Formal education or training in troubleshooting, repair and
installation of CNC Machines preferred
Demonstrated mechanical and electrical experience required
Field service and maintenance experience on CNC equipment
Field service experience with electro mechanical equipment (i.e.
HVAC, printing presses, etc.)
Ability to work independently, a go getter that finds the next
customer that needs our help
Good driving record and valid driver's license to ensure fleet
The Organization, The Team and Our Benefits
Hartwig's team of over 200 professionals throughout the U.S. is
dedicated to helping manufacturers control and power the growth of
their business. To achieve this, team members are given the tools
and training for success. In addition to a comprehensive first year
training program and on-going professional development, Hartwig
provides a full benefit package including health, dental, vision,
life and disability insurances.
Compensation is also a key element in your decision to join the
Hartwig team. Our 401k program has a contribution match and team
members are bonus eligible.
As a Service Engineer at Hartwig, you will also be provided a
uniform allowance, laptop, cellphone and company vehicle.
With over 60 team members who have been with us 10 years or longer
and over 12,000 installations since our founding in 1960, Hartwig
has gained a reputation for superior service, integrity and
support. We would be honored to have you consider joining our
Hartwig, Inc., including all operating subsidiaries, is an Equal
Opportunity Employer - M/F/Veteran/Disability. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, disability,
protected veteran status, sexual orientation, gender identity, or
any other protected class.
For more information, or to apply now, you must go to the website
below. Please DO NOT email your resume to us as we only accept
applications through our website.
Keywords: Hartwig, Waterloo , Field Service Technician, Engineering , Waterloo, Iowa
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