Solutions Engineer Academy - College Connect, February 2023 - Nationwide
Posted on: November 26, 2022
Lumen is guided by our belief that humanity is at its best when
technology advances the way we live and work. With 450,000 route
fiber miles serving customers in more than 60 countries, we deliver
the fastest, most secure global platform for applications and data
to help businesses, government and communities deliver amazing
experiences. Learn more about Lumen's network, edge cloud, security
and communication and collaboration solutions and our purpose to
further human progress through technology at news.lumen.com,
LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook:
/lumentechnologies, Instagram: @lumentechnologies and YouTube:
Do you have a passion for technology but thrive on making
connections? Start an AMAZING career with Lumen by joining our July
2022 Solutions Engineer Academy, a College Connect sales
development program. -Be a part of our sales team eco-system,
transforming industries across the globe and changing the world one
connection at a time. -As a technology sales professional, on the
Solutions Engineering team at Lumen, you will assist companies to
capitalize on emerging applications and power the 4th Industrial
Our Solutions Engineer (SE) academy was designed to put you on a
path towards a successful career as a solution engineer. Beginning
with 10 weeks of immersive training & development to build your
business acumen, sales and product knowledge, professional network,
and customer-centric mindset. Upon successful completion of the
class, trainees will transition into a Solutions Support Associate
role within a major sales market and be set on a path for career
growth and success!
About the SE Academy Experience:
3-year development program
Initial 10 weeks of virtual immersive training, coaching, and
TRAINING CLASS DATES: FEBRUARY 20 - APRIL 28, 2023 (VIRTUAL, WORK
Learn technical and sales fundamentals for success from proven
Understand Lumen's AMAZING platform and full product and solutions
portfolio to increase overall knowledge for go-to market
Network with Sales Academy and SE class peers, sales leaders, and
business executives from all over the organization
Upon completion of training, transition to a Solutions Support role
within a major sales market
Continued support, development, and coaching in the field
THE MAIN RESPONSIBILITIES
Work within a collaborative team environment as part of our sales
eco-system to develop and document customer requirements, solution
designs, service configurations, and project scopes of work in
support of the delivery of network and IT solutions to business
Support and assist field Sales Engineering teams to identify and
develop additional revenue opportunities.
Provide general discovery, support, and education to customers and
internal Lumen personnel on questions or issues arising from
Research, define, and document service change requests where needed
in support of service modification.
Work with customer and company personnel to help identify and
define technical. problems, determine and design the solution and
assist customer in implementing the fix.
Uncover and define customer solution and business development
strategies, including the recommendation and communication of
technology roadmaps to business customers.
Present Lumen capabilities, solution concepts, and technology
roadmaps to both internal and external audiences in both formal and
informal business settings.
Participate in marketing and networking events and activities with
customer technical and business contacts.
Provide continuous feedback and recommendations to Sales
Engineering leadership on where processes, services, tools, and
capabilities can be improved or evolved to ensure ongoing
improvement in efficiency and service innovation.
WHAT WE LOOK FOR IN A CANDIDATE
Bachelor's Degree required. -Business, Computer Science, Electrical
Engineering, Information Systems, Telecom, Networking, or similar
Entry level opportunity ideal for new or recent graduates with less
than 2 years of experience.
Basic understanding of communications, cloud, application, and
information technologies and design.
Strong communication skills with ability to convey business and
technology concepts to a wide range of audiences and skillsets
Comfortable speaking or presenting in an engaging manner to groups
Conveys a sense of urgency, responsiveness and drives issues to
Ability to show adaptability and resilience.
Self-motivated, ambitious, and passionate individual, who can
define impact by examples of customer service, projects, or work
Passion for customer service and desire to understand and introduce
new technology to customer base.
Willingness to relocate if not located in the market area.
Relocation assistance available for qualified candidates
AUTHORIZATION TO WORK IN THE US; SPONSORSHIP IS NOT AVAILABLE FOR
WHAT TO EXPECT NEXT
Requisition #: 316247
We are committed to providing equal employment opportunities to all
persons regardless of race, color, ancestry, citizenship, national
origin, religion, veteran status, disability, genetic
characteristic or information, age, gender, sexual orientation,
gender identity, marital status, family status, pregnancy, or other
legally protected status (collectively, "protected statuses"). -We
do not tolerate unlawful discrimination in any employment
decisions, including recruiting, hiring, compensation, promotion,
benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate
the general nature and level of work performed by employees within
this classification. It is not designed to contain or be
interpreted as a comprehensive inventory of all duties,
responsibilities, and qualifications required of employees assigned
to this job. -Job duties and responsibilities are subject to change
based on changing business needs and conditions.
SALARY MIN: $42,120
SALARY MAX: $93,840
This information reflects the anticipated base salary range for
this position based on current national data. Minimums and maximums
may vary based on location. Individual pay is based on skills,
experience and other relevant factors.
This position is eligible for either short-term incentives or sales
compensation. Director and VP positions also are eligible for
long-term incentive. To learn more about our bonus structure, you
can view additional informationhere. We're able to answer any
additional questions you may have as you move through the selection
As part of our comprehensive benefits package, Lumen offers a broad
range of Health, Life, Voluntary Lifestyle and other benefits and
perks that enhance your physical, mental, emotional and financial
wellbeing. You can learn more by clicking here.
Note: For union-represented postings, wage rates and ranges are
governed by applicable collective bargaining agreement
Keywords: Lumen, Waterloo , Solutions Engineer Academy - College Connect, February 2023 - Nationwide, Engineering , Waterloo, Iowa
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