Support Quality Engineer Intern
Company: Experian
Location: Waterloo
Posted on: September 21, 2023
Job Description:
Company DescriptionExperian is the world's leading global
information services company. During life's big moments - from
buying a home or a car, to sending a child to college, to growing a
business by connecting with new customers - we empower consumers
and our clients to manage their data with confidence. We help
individuals to take financial control and access financial
services, businesses to make smarter decisions and thrive, lenders
to lend more responsibly, and organizations to prevent identity
fraud and crimeJob DescriptionExperian's Summer Internship Program
is a unique opportunity for students across the country to gain
hands-on work experience in our innovative global company. Our
interns work alongside Experian employees to tackle meaningful
projects and gain valuable skills in their chosen field. During our
summer internship program, interns will have access to the latest
technologies and challenging work. As a summer intern, you'll learn
about our exciting financial inclusion products and programs,
experience philanthropic events that make us a force for good, and
network across our global business units. Get ready to discover the
unexpected as a part of our #uniquelyexperian summer internship
program.--As a Support Quality Engineer Intern specializing in
Observability Tools, you will be an integral part of the team
responsible for ensuring the smooth operation and monitoring of
critical software systems. This internship offers opportunities to
gain knowledge in production support, monitoring, and automation
using cutting-edge observability tools like Splunk and Datadog. You
will collaborate with cross-functional teams, including software
engineers and product, to enhance system reliability and
performance through proactive monitoring and automated dashboard
creation.Responsibilities of the Support Quality Engineer Intern
include:
- Work closely with the team to implement and configure
observability tools, such as Splunk and Datadog, for monitoring
various software applications and infrastructure components.
- Configure proactive alerts and notifications in observability
tools to promptly identify anomalies and potential performance
degradation.
- Develop automation scripts to streamline repetitive tasks,
optimize workflows, and enhance the efficiency of the production
support team.
- Maintain clear and detailed documentation of observability tool
configurations, dashboards, and automated processes."Qualifications
- Enthusiasm for Observability: Demonstrated interest in
monitoring, observability tools, and production support.
- Technical Skills: Familiarity with scripting languages (e.g.,
Python, Java nodejs) and experience with data visualization tools
would be advantageous.
- Communication: Effective communication skills to collaborate
with team members and document processes.
- Learning Mindset: Willingness to learn new technologies, tools,
and processes related to production support and
observability."
- Currently enrolled in a minimum of a Bachelor's degree program
in Computer Science, Software Engineering--or related degree
- Be returning to school in the Fall of 2024 to continue or
complete degree programAdditional InformationPerks
- This position can be 100% remote
- Volunteer Time Off
- Competitive pay
- Flexible work schedule and relaxed dress code
- 401(k) after 90 days of employmentOur compensation reflects the
cost of labor across several U.S. geographic markets. The base pay
range for this position is listed above.-- Within this range,
individual pay is determined by work location and additional
factors such as job-related skills, experience and education.--
This position is also eligible for a variable pay opportunity and a
comprehensive benefits package which includes health, life and
disability insurance, generous paid time off including paid
parental and family care leave, an employee stock purchase plan and
a 401(k) plan with a company match.Experian is proud to be an Equal
Opportunity and Affirmative Action employer. We're passionate about
unlocking the power of data to transform lives and create
opportunities for consumers, businesses, and society. For more than
125 years, we've helped people and economies flourish - and we're
not done.We take our people's agenda very seriously. We focus on
what truly matters; diversity and inclusion, work/life balance,
flexible working, development, collaboration, wellness, reward &
recognition, volunteering, making an impact... the list goes on. !.
We are building a culture where everyone is comfortable bringing
their whole self to work. A place where we not only respect our
differences and values but celebrate them in a positive and
supportive environment.Find out what is like to work for Experian
and !
Keywords: Experian, Waterloo , Support Quality Engineer Intern, Engineering , Waterloo, Iowa
Didn't find what you're looking for? Search again!
Loading more jobs...