Account Manager - Sourcing - Hotels

Company: shortstravel.com
Location: Waterloo
Posted on: July 31, 2022

Job Description:

Description: Short's Travel Management (STM) is a family-owned, women-owned, private corporation. We are sports travel experts specializing in team travel, recruiting travel, group hotels, bus charters and air charters servicing hundreds of athletic departments each year. We move more student athletes than any other travel management company. STM's mission is to enhance the experience of getting there, being there, and coming home. When you win, we all win!The STM team strives to drive innovation, provide excellent service, and display teamwork, passion and dedication throughout the lifetime of our relationships. STM works with clients to customize travel programs to create efficiencies and maximize the value of our products and services.Position: Account Manager, Hotels (fully remote)Mission: As sourcing manager for STM stay, responsible for strategic sourcing, negotiations, and hotel relationships. This position can work fully-remote.Outcomes:

• Demonstrates proficient meeting and event planning knowledge, skills and abilities specifically as it relates to the review, negotiations and management of group hotel contracts. Measured on average time for a hotel grid to be negotiated and average turnaround time for contracts.
• Utilizes exceptional customer service capabilities: above average listening, negotiating and communication skills, creative thinking and problem solving, detail oriented with excellent follow through. Assessed on accuracy of contracts, negotiations, and hotel correspondence.
• Builds strong, productive relationships with hotel vendors, hotel sales managers, national sales offices, etc. to ensure customer satisfaction.
• Demonstrates the ability to be a good team player: cross-trained or is available for cross utilization, dependable and reliable, is flexible with the ability to multi-task. Evaluated by number of open trips at one time in various stages. Key Competencies

• Positive MindsetSelf-motivation / Drive
• Work Ethic / Ownership
• People-centric Leadership
• Objective Listening
• Collaborative Style
• Critical Thinking
• Commitment to Continuous ImprovementPM22 Requirements: Technical Skills:
  • Must have broad understanding of general business concepts and disciplines including finance/accounting, corporate card programs, travel management, etc.
  • Experienced Microsoft Office skills specifically including: Word, Excel, Outlook, PowerPoint and Visio.
  • Experience with Salesforce and CVENT a plus.Qualifications:
    • 3 years of experience in a hotel sales position.
    • Experience with hotel contract negotiations, customer service, and hotel management.
    • AA degree or equivalent experience required.
    • Ability to convey technical subject matters with ease and impact to non-technical audiences.
    • Strong executive poise and presence.
    • Flexibility to work based on client- specific or event-specific requirements.
    • Willing to travel and/or work a flexible schedule (i.e. non-traditional hours) as needed.
    • Remote work sites must have dependable high-speed internet. Compensation & Available Benefits:
      • Competitive salary commensurate with experience
      • Medical Insurance
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • Disability Insurance
      • 401(k) plan
      • Vacation/Earned Time OffShort's Travel Management is an EOE employer.This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.PM22
        
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Keywords: shortstravel.com, Waterloo , Account Manager - Sourcing - Hotels, Hospitality & Tourism , Waterloo, Iowa