IT Vendor Manager - Des Moines, IA/HYBRID
Company: STI
Location: Des Moines
Posted on: April 2, 2026
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Job Description:
IT Vendor Manager Des Moines, IA/ HYBRID 6 Months IS A HYBRID
POSITION THAT REQUIRES THE RESOURCE TO BE ONSITE ON WEDNESDAYS.
SUBMIT LOCAL/REGIONAL RESOURCES WHO CAN BE ONSITE EACH WEDNESDAY.
Description: Seeking an IT Vendor Manager to support the Department
of Management, Division of Information Technology This role will
focus on managing vendor relationship, contract, performance &
compliance in alignment with state IT standard & strategic goal The
Division of Information Technology (DoIT) provides adaptable,
secure, and cost-effective technology services and solutions for
the Department of Management (DOM) and its partners. DoIT manages
all State of Iowa Executive Branch IT assets, projects, and
resources, delivering high-value technology and expertise to
support Iowa’s citizens and families. This position will play a key
role in managing IT vendor relationships, ensuring contract
compliance, and supporting strategic sourcing initiatives. The
ideal candidate will have a strong background in IT vendor
management, contract oversight, and risk mitigation. Minimum
Qualification: Graduation from an accredited four-year college or
university and a minimum of two years of full-time relevant work
experience. Duties and Responsibilities IT Vendor Relationship
Management Develop and maintain strong relationships with key IT
vendors and service providers. Serve as the escalation point for
vendor-related issues and disputes. Facilitate regular vendor
performance and business reviews. IT Agreement & SLA Oversight
Oversee negotiation, execution, and renewal of IT Statements of
Work (SOWs). Ensure alignment with legal, financial, and
operational standards. Monitor compliance with SLAs, KPIs, and
contractual obligations. Collaborate with legal and procurement
teams to ensure enforceable and favorable contract terms. IT
Financial & Risk Management Track vendor spend and ensure alignment
with IT budgets and forecasts. Identify and manage vendor-related
risks, including cybersecurity, data privacy, and operational
continuity. Support audits and compliance initiatives related to
vendor engagements. Change and Issue Management Log and track
vendor-related issues, escalations, and change requests. Coordinate
resolution of service disruptions or contract disputes. Document
change control approvals for IT services or infrastructure.
Stakeholder Communication Schedule and document vendor meetings,
demos, and onboarding sessions. Communicate vendor updates, risks,
and contract changes to stakeholders.
Keywords: STI, Waterloo , IT Vendor Manager - Des Moines, IA/HYBRID, IT / Software / Systems , Des Moines, Iowa
