WaterlooRecruiter Since 2001
the smart solution for Waterloo jobs

Customer Service Rep

Company: Mediacom
Location: Waterloo
Posted on: October 10, 2020

Job Description:

GENERAL RESPONSIBILITIES:

Provide a positive customer experience in a prompt and professional manner. Responsible for all sales activities and retail sales associate job duties focusing on selling Mediacom product and services. Also, includes resolving billing concerns, troubleshooting service issues, processing payments, equipment inventory and scheduling service and installation appointments. Perform direct customer support for all customers consistent with Mediacom's policies and procedures.

SPECIFIC RESPONSIBILITIES:

? Achieve all sales and retention quotas set for the department by following the established departmental policies and procedures.

? Assist customers in the selection and purchase of products and services.

? Effectively communicate product and service information, feature functionality, billing procedures and equipment usage to each customer.

? Demonstrate a full understanding of current marketing campaigns and offerings and have the ability to communicate them clearly to customers.

? Troubleshoot basic service issues and schedule on site service calls when necessary.

? Must balance cash drawer on a daily basis and verify all monies received.

? Neat with self and work area, and conducts self in a respectable, responsible, and courteous manner.

? Regular Attendance required.

? Perform other duties as directed or required by your supervisor.

? Other duties as assigned.

EXPERIENCE/SKILLS:

? High school diploma or GED required; Associates degree preferred.

? Required ? 1-3 years' experience in retail and/or consumer sales.

? Preferred ? 3 plus years' customer service & cash handling/reconciliation experience.

? Exceptional relationship-building skills.

? Excellent communication skills.

? Ability to multi-task and prioritize in a fast-paced environment.

? Effective cash handling skills.

? Valid driver's license and satisfactory driver record may be required for some locations.

? Must demonstrate intermediate to advanced PC skills.

? Sales ability and willingness to meet sales goals.

? Able to stand for long periods.

? Occasional travel to other sites within the region.

? Ability to work evenings, weekends and holidays and overtime as needed.

EOE/MFDV

Contact: anne.scafuri@mediacomcc.com

Keywords: Front Counter, Customer Service, Sales, Retail

Keywords: Mediacom, Waterloo , Customer Service Rep, Other , Waterloo, Iowa

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


FedEx Operations - Packaging
Description: Job Description: 10 10 Auto req ID: 253382BR Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that (more...)
Company: FedEx Ground PH US
Location: West Des Moines
Posted on: 10/21/2020

Travel Nurse RN - Med Surg - $1,955 per week
Description: American Mobile Healthcare is seeking a travel nurse RN Med Surg for a travel nursing job in West Des Moines, Iowa.Job Description RequirementsSpecialty: Med SurgDiscipline: RNStart Date: 10/26/2020Duration: (more...)
Company: American Mobile Healthcare
Location: West Des Moines
Posted on: 10/21/2020

Nursing Supervisor- West Des Moines 5th Med Surg/Orthon
Description: Overview:CommonSpirit Health was formed by the alignment of Catholic Health Initiatives CHI and Dignity Health. With more than 700 care sites across the U. S. , from clinics and hospitals to home-based (more...)
Company: MercyOne Des Moines Medical Center
Location: West Des Moines
Posted on: 10/21/2020


Packaging Professional
Description: Auto req ID: 253382BRJob Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities as prepared (more...)
Company: FedEx
Location: West Des Moines
Posted on: 10/21/2020

RN- West Des Moines 5th Med Surg/Ortho
Description: Overview:CommonSpirit Health was formed by the alignment of Catholic Health Initiatives CHI and Dignity Health. With more than 700 care sites across the U. S. , from clinics and hospitals to home-based (more...)
Company: MercyOne West Des Moines
Location: West Des Moines
Posted on: 10/21/2020

Class A CDL Drivers - Regional $80K
Description: Class A CDL Drivers - Regional - WE'RE DRIVER FRIENDLY YOU COULD MAKE OVER 80,000 Call 855 419-4382 for more information We will assign you a newer truck, get you home often, and give you the personal (more...)
Company: McFarland Truck Lines, Inc.
Location: West Des Moines
Posted on: 10/21/2020

Commercial Support Specialist I
Description: General Responsibilities: Work as part of the BTSC team specializing in Mediacom Commercial Billing and Repair. The position will include the following tasks but is not limited to: troubleshooting network (more...)
Company: Mediacom Communications
Location: West Des Moines
Posted on: 10/21/2020

Warehouse Worker - Package Handler
Description: Compensation can be the equivalent of 28.50 per hour 350.00 weekly bonus PLUS 14.50 per hour paid weekly for all shifts for Package Handlers .Shift: Preload 5:00 AM - 9:00 AM Day 10:00 AM - 2:00 (more...)
Company: United Parcel Service
Location: West Des Moines
Posted on: 10/21/2020

FedEx Warehouse - Package/Handling
Description: Job Description: 10 10 Auto req ID: 253382BR Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that (more...)
Company: FedEx Ground PH US
Location: West Des Moines
Posted on: 10/21/2020

94E Radio and Communications Security Repairer
Description: AGE REQUIREMENTS: Must be between the ages of 17 and 35 Job Description: It's extremely important that Army National Guard communications don't fall into the wrong hands. As the Radio and Communications (more...)
Company: Army National Guard
Location: West Des Moines
Posted on: 10/21/2020

Log In or Create An Account

Get the latest Iowa jobs by following @recnetIA on Twitter!

Waterloo RSS job feeds