Customer Service Representative - Work from Home

Company: TeleTech Holdings, Inc.
Location: Waterloo
Posted on: November 14, 2020

Job Description:

Join our TTEC work from home customer service representative team if you reside 45 out of 50 states. We cannot accept applications for residents of CA, CO, HI, IL or NY or outside of the United States.

We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Customer Service Representative.

Accepting digital applications for your protection and the protection of our employees: Apply online to connect with us.

Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.

About TTEC

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.

TTEC at home

Now is the time to do this all from your contemporary home office through our TTEC at home program. We don't miss a beat for our clients and their customers. And we don't miss a beat for you. As a TTEC at home team member, you'll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.

As a TTEC Customer Experience Champion, You'll Enjoy:

* Career advancement opportunities

* Employee Rewards and Employee Discounts

* Continuous training and mentoring - lots of learning for aspiring minds

* Diverse, inclusive, and community-minded organization

* A fun and encouraging remote work group

Why You? What You Bring

Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following:

* High school graduate or equivalent

* Exceptional communication skills

* Ability to thrive in a dynamic environment

* Six months or more of customer service experience

* A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet)

The Equipment You'll Need

* Your own computer with the following technical requirements: https://www.ttecjobs.com/en/work-from-home/requirements

* Abilitiy to hardwire (ethernet) direct to your home router during your at home employment

* Dual Monitors recommended

* A dedicated telephone (landline) or smart phone/device is required at all times during employment

* USB Headset

* SSD drive to access our systems

If you're a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards on TTECjobs.com.

Keywords: TeleTech Holdings, Inc., Waterloo , Customer Service Representative - Work from Home, Other , Waterloo, Iowa