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DevOps Coach

Company: Sun Life Financial
Location: Waterloo
Posted on: April 2, 2021

Job Description:

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: Summary: We have 2 DevOps Coach opportunities available. One role will be focused on DevOps coaching for Software/Application Development for all of our US based business. A technical leadership background in software/application development with Java (preferred) or .NET is essential, combined with current DevOps transformation experience. The other role will be focused on DevOps coaching for Infrastructure across our Canadian Enterprise operations. A technical leadership background with strong knowledge of IT infrastructure and software/application development is highly preferred, especially when combined with current DevOps transformation experience. The Opportunity: Sun Life is embarking on a multi-year transformation to a Digital Enterprise, to move to a new way of working, bringing Business, IT and Operations closer together in delivering Client value. We are forming a mobilization team to kick-start new teams under Digital Enterprise. Sun Life is seeking a talented individual to be a DevOps Coach for our global organization. The ideal candidate will work with a dynamic cross-functional team to support the implementation of our DevOps journey and help with adoption of DevOps practices. You will help implement automation and speed of delivery solutions across Sun Life and act as a change agent for the adoption of a DevOps mindset. You will coach, train and mentor teams and create and maintain ongoing learning journeys for each of the disciplines to follow. You will play a critical role in supporting and guiding DevOps Specialists and technical leaders to ensure that all the right engineering and DevOps practices are employed. You will coach the team on coding best practices, such as paired programming, secure coding, continuous integration, automated testing and automated deployments. You will act as a role model by demonstrating the right mindset including a test and learn attitude, a bias for action, a passion to innovate and a willingness to learn. Main Accountabilities:

  • Act as a change agent, supporting SLF teams in their DevOps adoption, growth and maturity. Be able to make decisions, influence and lead discussions with business and IT participants in the DevOps and agile journey at a team and management level
  • Foster innovation and encourage continuous improvement in alignment with Sun Life's Bright Way Management System
  • Conduct assessments for teams in onboarding phase to determine current maturity
  • Provide training and coaching on DevOps principles and practices as required throughout the organization
  • Coach and mentor different teams to facilitate adoption of existing Sun Life DevOps tools, processes and methodologies as well as applying the same to new tools and processes introduced to Sun Life
  • Mentor the teams to adopt and use relevant DevOps concepts, such as coding best practices
  • Develop and maintain reporting and metrics for adoption and maturity for coached teams
  • from latest industry trends, continuous integration or automated deployment
  • Develop a results or outcome based mindset by working with the Product Owners, teams, stakeholders, leaders and managers to improve performance and set OKR metrics in support of Sun Life's business plans and goals
  • Work with other Coaches, with specific support for the DevOps Dojo as they empower the team to become self-organizing, self-managing and highly functional
  • Work closely with DevOps Specialists to ensure that usage of approved tools, process and culture within assigned teams improves business outcomes
  • Be the influencer in all interactions with the incumbent teams that are being coached
  • Define and develop a journey learning map for training and development opportunities for agile teams, technical leads and DevOps specialists
  • Assess teams for areas of improvement and build training material
  • 2+ years coaching experience working in Agile teams, with development, operations and testing experience
  • 5+ years as a seasoned developer or technical lead working with infrastructure and application teams, with deep insights into the newest technologies and trends
  • Bachelor's Degree in relevant field
  • Good understanding of functions of various agile and DevOps roles and how they relate in defining work
  • Experience managing technical priorities within the backlog
  • Experience working on initiatives that span multiple technologies and business units
  • An enthusiastic team player who enjoys sharing knowledge, experience and ideas, and is open to ideas and input of others
  • Strong business acumen - client-focused with an in-depth understanding of business goals
  • Well-developed verbal and written communication skills, able to tailor communication style to the audience and to actively participate and influence conversations with senior executives
  • Active coach and mentor whose goals are to grow and maximize the team's potential
  • Experience managing complex ecosystem of technology, vendors and other stakeholders
  • Has adopted an owner's mindset to build solutions that address client needs
  • Proven ability to deliver significant improvements in self-managed Agile teams through application of coaching technique Assets:
    • Familiarity with insurance and finance industry
    • Experience with DevOps tools for .NET and Java applications including Terraform, Cloud formation, Ansible, Continuous delivery director (CDD), Bitbucket, Jenkins, AWS, Artifactory,--SonarQube, MS Teams, Jira Agile. What's in it for you?
      • Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
      • A friendly and inclusive culture
      • A collaborative and interactive team environment
      • Be part of our continuous improvement journey in developing the next greatest digital enterprise experience.
      • Competitive salary and bonus structure influenced by market range data
      • Pension, stock and savings programs to help build and enhance your future financial security
      • A common sense dress code, where you dictate how you dress based on your day
      • The opportunity to move along a variety of career paths with amazing networking potential
      • Flex hours and periodic work from home options. The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.-- Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com . At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs. We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted. We're committed to making life brighter for our Clients - who are at the heart of everything we do. Our passion and purpose have fuelled us for more than 150 years. We're there for our Clients in the moments that matter most. We create opportunities to make a difference in the lives of individuals, families and communitiesaround the world. PEOPLE. We believe in harnessing your intellectual power and developing the best, brightest and most passionate people to serve our Clients. Diversity is our strength. We support an inclusive environment where you're a leader, collaborator, innovator and trusted partner. EMPLOYER OF CHOICE. We're consistently recognized as a top employer. We offer competitive pay, a flexible and progressive benefits programs, total rewards, agile work environments and more. Year after year, we're named as one of the world's most sustainable organizations. We invest in preventing diabetes on a global scale and lead community-based programs to improve the lives of individuals and families where we all live and work. RECENT AWARDS: Greater Toronto's Top Employers 2020 Canada's Top Employers for Young People 2020 Indeed's Top-Rated Workplaces in Canada 2019 Universum's 2019 Top 100 Most Attractive Employers--for students in Canada

Keywords: Sun Life Financial, Waterloo , DevOps Coach, Other , Waterloo, Iowa

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