Posted on: May 3, 2021
QualificationsCompletion of Medical Secretary program preferred.
Minimum of 1-year experience in a medical office setting preferred.
Medical Secretary certification preferred.Intermediate language,
basic math, intermediate reasoning ability.Personal
computer.Ability to convey positive image and build positive
relationships with others.Ability to communicate professionally and
tactfully with staff, patients, and the public.Ability to
articulate clinic policies and regulations.Ability to work with
diverse groups of people.Ability to multi-task.Position SummaryActs
as a receptionist, greeting patients and visitors. Interviews and
registers new and established patients. Schedules patients for
appointments in the computer system. Performs all point of service
collection activities which include co-pays, ROA's, self pay, and
high risk accounts. Conducts charge posting and balancing of cash
drawers. Incorporates customer service standards when interacting
with the patients and/or public. Conducts insurance verification
utilitzing MedeAnalytics. Acts as a collaborating member of the
clinic medical home team and it highly committed to a team
construct. Adheres to MercyOne Northeast Iowa's performance
expectations and performs all defined services and other related
duties in accordance with the mission of MercyOne Northeast
Keywords: MercyOne, Waterloo , Clinic Receptionist, Other , Waterloo, Iowa
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