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Medical Administrative Assistant

Company: UnityPoint Health-Trinity
Location: Waterloo
Posted on: May 3, 2021

Job Description:



Open to Medical Assistant or Administrative Assistant.

Under the direction of a health care provider, the Medical Assistant, is responsible for the delivery of patient care that promotes the safety and well-being of our patients.

Responsibilities

Clinical Excellence/Patient Care

  • Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures.
  • Demonstrates competence in the clinical skills necessary to carry out assigned job duties.
  • May be required to draw and collect blood and other samples from patients and prepare specimens for laboratory analysis.
  • May be required to perform testing including BAT, drug screening, spirometry, or audiometric testing
  • Administer ordered medical treatments and/or vaccines.
  • Schedule referrals for patients with specialist or outpatient as requested by the provider. Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-9 coding.
  • Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status.
  • Provide appropriate and timely documentation in the patient's electronic health record using standardized workflows and processes.
  • Practices and reflects knowledge of IPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare. Provide information to appropriate regulatory agencies, (i.e. health department).


Development and Patient Education

  • Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization's intranet site.
  • Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.
  • Maintain compliance and behave in a manner consistent with all policies and procedures, including but not limited to Compliance, HIPAA and personnel workplace rules.
  • Behave in a manner consistent with all Compliance and HIPAA policies and procedures.
  • Maintain regular and consistent attendance at work.
  • Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
  • Balance team and individual responsibilities; be open and objective to other's views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
  • Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office.


Qualifications

Education:

  • High school diploma required if work is performed in a complex CLIA lab.
  • Completion of a Medical Assistant Program
  • CMA preferred


Experience:

  • Computer data entry experience.
  • Previous clinical experience in a medical office preferred.


Skills:

  • Writes, reads, comprehends and speaks fluent English.
  • Multicultural sensitivity.
  • Microsoft Office - basic computer skills.
  • Customer/patient focused.
  • Critical thinking skills using independent judgment in making decisions.
  • Strong interpersonal skills.
  • Strong verbal and written communication skills.
  • Ability to work as a team member.
  • Ability to understand and apply guidelines, policies and procedures.


Keywords: UnityPoint Health-Trinity, Waterloo , Medical Administrative Assistant, Other , Waterloo, Iowa

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