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Product Support Representative (Agriculture)

Company: Bartech Group
Location: Waterloo
Posted on: January 15, 2022

Job Description:

Job Description -- - If you are an experienced Product Support Representative (Agriculture) looking for a position with a leading company, Bartech can help! We are a leading staffing firm, and our clients include some over the nation's biggest companies. Our client has a need for a Product Support Representative (Agriculture). This is a contract position; however, it is not uncommon for assignments to transition into permanent positions with our client companies. If you have the background we are looking for, and you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you! Applicant must be eligible to work in the US for immediate opening.-- - For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our end client. Product Support Representative (Agriculture)-- --- --- --- --- --- --- - Job Responsibilities -- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- - Your specific duties as a Product Support Representative (Agriculture) will include:-- - Complete and document all relevant DTAC case communication within the CCMS system Properly code each case with correct Diagnostic Trouble Code (DTC), part number, and Non-Conformance Corrective Action (NCCA) information to assist with emerging issue detection and Machine Health goals Utilize virtual tools to communicate with dealers and other stakeholders to efficiently resolve technical issues Lead and participate in collaborative training events to improve individual and team knowledge levels Product Support Representative (Agriculture) Job Requirements As a Product Support Representative (Agriculture), you must represent our company well by being responsible, punctual, and motivated to go above and beyond the call of duty. You must also be highly detail-oriented and organized with excellent analytic and problem-solving abilities. It is also important that you display excellent verbal and written communication and interpersonal skills. Demonstrated professional communication skills with proven results both written and oral Ability to work in a fast-paced environment and with metric driven results Demonstrated commitment to lifelong learning with the ability to understand complex systems Proven results demonstrating the ability to work collaboratively both in person and virtually Commitment to paying attention to detail and accuracy Ability to maintain positive outlook within a fast-paced work environment? Willingness to travel up to 10% of time to provide problem resolution on complex issues, provide and/or receive training Experience working with CAN Communication Systems on vehicles. Experience with diagnosing Electrical, Hydraulic, and Mechanical systems found on off-road equipment Experience with 7R, 8R, and 9R tractors Experience in A&CS software systems such as Service ADVISOR-- --- - --- -, Parts ADVISOR-- --- - --- -, EID, CCMS, TIP Tool, and Tableau Dashboards Demonstrated ability to read and comprehend technical schematics, theory of operation, and diagnostic procedures Experience with technical instruction and influencing without authority 2- or 4-year Degree in any technical, software, business, or other related fields. Manager is looking for candidates who are willing to learn. Must have technical experience/background/knowledge. Open to recent grad candidates. This position is open to candidates who want to work remotely. Interviews will be conducted via MS Teams. Person would need metatarsal shoes if going onsite for work. May drive to Des Moines site for yearly training or if working onsite in Waterloo, may drive to other sites for meetings. Visa sponsorship is not available, now, or soon, for this position. Product Support Representative (Agriculture) Benefits As a Product Support Representative (Agriculture) with Bartech, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment, and your performance, you can find potential opportunities for direct employment. Your hard work and professional dedication will be rewarded with competitive compensation, including benefits. Available benefits for Product Support Representative (Agriculture) Position may include (but are not limited to): Exceptional medical, dental, and vision 401(k) Make the most of your experience! Apply now! INDUS123 Keywords: CAN communication systems, off-road, hydraulic, tractors, A&CS, parts advisor -- - -- - -- -

Keywords: Bartech Group, Waterloo , Product Support Representative (Agriculture), Other , Waterloo, Iowa

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