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Product Support Specialist

Company: ERP Staffing
Location: Waterloo
Posted on: March 20, 2023

Job Description:

(Tableau, Excel, SAS MDAW experience, Reliability analysis, Databricks)
Hybrid schedule, need to be onsite as needed by manager at client facility in Waterloo, IA.

Job req ID: 0003627

Job description
NOTE: This is a hybrid role, located in Waterloo, IA. Worker must be onsite at client facility as needed by manager.

NOTE: W2 only. No C2C, please.

Aquent Studios is looking for a Product Support Specialist to work on projects at one of its top clients, John Deere.


  • Tableau
  • Microsoft Excel
  • SAS MDAW experience: 1-3+ years
  • Reliability analysis and Databricks experience desired


    • Collaborates with business and analytics leaders to generate insights and answer business questions by
      using analytics techniques such as advanced data visualization, statistical analysis, randomized testing,
      predictive modeling, forecasting, optimization, and/or machine learning.
    • Proposes innovative ways to look at problems by using these approaches on available enterprise data as well as customer third party data and information.
    • Validates findings using experimental and iterative approaches.
    • This level performs basic statistical analysis of low to moderately complex data from a single source, with heavy reliance on industry/standardized tools and existing models.
    • Output is reviewed by higher-level Data Scientists or Analytics Manager for execution.


      • Works with data sets and performs appropriate analytical methodology to provide insights and
        decision modeling for the business.
      • Creates and implements algorithms which manage the data to enable it to be analyzed in an efficient
      • Supports the communication of derived insights, especially through appropriate visualization
      • Supports the identification of the required data sources and works with Data Wranglers and/or IT to implement methodologies to retrieve and use this data.
      • Stays abreast of the latest appropriate analytical techniques and recommends these where needed.
      • Explains implementation and usage in business terms.
      • Applies analytical techniques to prospect for business insights and find patterns in data which could
        be valuable for the business


        • Business process knowledge of assigned area(s) and/or function(s)
        • Knowledge of advanced data gathering and analysis techniques, including statistical analysis
        • Knowledge of appropriate industry
        • Good interpersonal, negotiation and conflict resolution skills
        • Excellence in verbal and written communication forms with emphasis on persuasive communication,
          tact and negotiation
        • Quantitative analytical skills


          • Degree in a Math discipline or equivalent experience
          • Degree in an Economics discipline or equivalent experience
          • Degree in a Statistics discipline or equivalent experience

            What are the 3-4 non-negotiable requirements of this position?
            1) Tableau experience 2) Microsoft Excel 3) SAS MDAW experience: 1-3+ years
            What are the nice-to-have skills?
            Reliability analysis and Databricks experience desired
            Describe how this position fits in your organization.
            Aquent IT Solutions operates a mission-critical application development center and consulting firm headquartered in Moline, IL, in the Quad Cities (QC). This position will be at the client's facility in Waterloo, IA. We offer challenging opportunities in front-end and back-end web application development, UX design, project management, business analysis, business intelligence, big data, and more. We have an engaging work environment, a diverse and comfortable community of affordable living, minimal commuting, quality education, and great entertainment. As a credit to our philosophy, many Aquent IT Solutions employees are in their second decade of employment with our company.
            What is exciting about this opportunity? Please include team and company culture.
            Our client has a rich history upon which we've built success. They are committed to doing business the right way. Their core values are Integrity, Quality, Commitment, and Innovation. By embracing these core values and putting them to work in their daily lives, they help maintain the confidence and support of their customers, shareholders, communities, and others with whom they work. Today, they are a company with employees around the world. While they have achieved tremendous global growth and aspire to sustain it, they acknowledge they must not lose sight of their commitment to their core values.
            Is there additional variable compensation?
            There is a possibility for sponsorship.
            There is equity in this position.
            Is relocation available?
            Yes, regional
            Is this a new position, or a backfill?
            New Position
            This position has direct reports.
            Work hours are flexible.

Keywords: ERP Staffing, Waterloo , Product Support Specialist, Other , Waterloo, Iowa

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