CARRIER REPRESENTATIVE
Company: Warren Transport, Inc.
Location: Waterloo
Posted on: September 26, 2024
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Job Description:
Summary
The Specialized Logistics Carrier Representative is responsible for
enhancing and increasing the carrier/shipper base for WSL through
customer service, dispatch, and booking loads. He/she will contact
existing, inactive, or potential carriers to secure shipments for
current and future customer requirements; evaluate and maintain a
carrier base in the data system on an ongoing basis; and maintain
updated information on all available shipments.
Duties and Essential Job Functions
--- Negotiate rates with logistics providers, entering and
recording all terms and conditions of shipment agreements.
--- Attract and retain qualified carriers and logistic
providers.
--- Qualify new customers/shipments, matching WSL requirements with
carrier's needs and profile.
--- Respond to customer request for service and resolve customer
issues.
--- Communicates with the operations team on load status and
problems that may arise.
--- Manages a book of business in excess of a million dollars
annually.
--- Performs other duties, tasks, or responsibilities as
assigned.
Education and Experience
--- High School Diploma or equivalent; Associates Degree, or
equivalent work experience.
--- Excellent communication skills, verbal and written.
--- Strong problem solving and negotiating skills.
--- Customer service orientated.
--- Strong organization skills, able to multi-task, and can manage
time to meet frequently changing deadlines in a fast-paced
environment.
--- Proficient computer and internet skills.
Summary
The Specialized Logistics Carrier Representative is responsible for
enhancing and increasing the carrier/shipper base for WSL through
customer service, dispatch, and booking loads. He/she will contact
existing, inactive, or potential carriers to secure shipments for
current and future customer requirements; evaluate and maintain a
carrier base in the data system on an ongoing basis; and maintain
updated information on all available shipments.
Duties and Essential Job Functions
--- Negotiate rates with logistics providers, entering and
recording all terms and conditions of shipment agreements.
--- Attract and retain qualified carriers and logistic
providers.
--- Qualify new customers/shipments, matching WSL requirements with
carrier's needs and profile.
--- Respond to customer request for service and resolve customer
issues.
--- Communicates with the operations team on load status and
problems that may arise.
--- Manages a book of business in excess of a million dollars
annually.
--- Performs other duties, tasks, or responsibilities as
assigned.
Education and Experience
--- High School Diploma or equivalent; Associates Degree, or
equivalent work experience.
--- Excellent communication skills, verbal and written.
--- Strong problem solving and negotiating skills.
--- Customer service orientated.
--- Strong organization skills, able to multi-task, and can manage
time to meet frequently changing deadlines in a fast-paced
environment.
--- Proficient computer and internet skills.
PI997e510c59ba-37248-35625425
Keywords: Warren Transport, Inc., Waterloo , CARRIER REPRESENTATIVE, Other , Waterloo, Iowa
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